This guide will walk you through the activation process for the GoPay POS app.
Step 1: Open the GoPay POS App
Start by opening the GoPay POS app on your device. Once the app is open, enter the email address associated with your Facilitynet canteen administrator profile. Note that this must be the email address you use for the canteen administrator profile and not your username.
Note: If you’re unable to access Facilitynet Manager while at the POS terminal, it’s recommended to complete Step 3 first to obtain your device number before starting this process.
Step 2: Receive and Enter the Activation Code
After entering your email address, you will receive an activation code via email. Locate this activation code and enter it in the GoPay POS app to proceed with the activation process.
Step 3: Log in to Facilitynet Manager and Find the Device Number
You will now need to enter a 6-digit device number in the GoPay POS app. Follow these steps to find the device number via Facilitynet Manager using your canteen administrator profile:
- Log in to your account in Facilitynet Manager as a canteen administrator - guide to logging into Facilitynet Manager
- Switch the environment to Administration - guide to switching environments
- Select Shops and then, click on Hardware Devices
- Click on the 3 dots next to the device and select Details
Once you find the device and open its details, locate the 6-digit device number and enter it in the GoPay POS app.
Once these steps are completed, your GoPay POS app should be activated and ready to use.