Setting up GoPay Point of Sale (POS)

Welcome to your complete setup guide for your new Point of Sale (POS) system. This document provides step-by-step instructions for installing and configuring your terminal, printer, and credit card terminal. By following these guidelines, you can ensure a smooth setup process and secure operation of your devices.


Your POS system package includes a terminal, a printer, and a credit card terminal.

Setup Instructions

Power and Connectivity Requirements:

The devices require one normal power cord for power supply and can connect to the network via one Ethernet port. Additionally, a Wi-Fi connection option is available for each device, requiring specific configurations for wireless connectivity.

Network and Connectivity:

For setting up network connections, including Wi-Fi configurations for your credit card terminal (Verifone P400 Plus), detailed instructions are available at Adyen's documentation. Please note that connecting the printer to Wi-Fi requires an additional Wi-Fi dongle purchase.

Terminal Placement:

Place the terminal at the entrance of the canteen where it is easily accessible and visible. This ensures that all people entering the canteen must walk by the terminal, facilitating smooth and efficient transactions.

Installation Guides:

Hardware Specifications

Terminal Stands:

  • Countertop Stand (E421137): Measures 11.6" x 9.1" x 17" (295 mm x 230 mm x 431.96 mm).
  • Floor Stand (E421325 + E797162): Measures 22.1" x 14.6" x 47" (562.43 mm x 370 mm x 1192.8 mm).

Shipping Box Dimensions:

  • Countertop Stand: 27.2” x 12.0” x 12.2” (690 mm x 305 mm x 310 mm).
  • Floor Stand Top: 50.55” x 12.44” x 12.44” (1284 mm x 316 mm x 316 mm).
  • Floor Stand Base: 28.58” x 19.13” x 4.56” (726 mm x 486 mm x 116 mm).


  • Unpackaged: Countertop Stand is 24.69 lbs (11.2 kg), Floor Stand Top is 40.78 lbs (18.5 kg), and Floor Stand Base is 27.34 lbs (12.4 kg).
  • Packaged: Countertop Stand is 28.17 lbs (12.78 kg), Floor Stand Top is 49.44 lbs (20.61 kg), and Floor Stand Base is 30.64 lbs (13.9 kg).

Operating Conditions:

The system operates optimally between 0°C to 40°C (32°F to 104°F) with humidity levels of 20% to 80% for operating conditions and 10% to 90% for storage.

For detailed dimensions of the terminal, refer to the Elo Touch Solutions document.

Securing the Terminal:

To secure the terminal, utilize any cable lock that fits within the 2 cm wide slot on the backside of the terminal. This will help prevent unauthorized removal or theft of the terminal.

Getting Support:

If you need help with the setup of your POS system, please contact support at for assistance.


By carefully following the setup and installation instructions provided in this guide and the referenced documents, you can ensure a quick and efficient setup process for your new POS system. Should you require further assistance or have any questions, please do not hesitate to contact our helpdesk for support.

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