Getting Started
Follow these steps to set up your new Adyen V400m payment terminal:
- Insert Receipt Paper:
- Open the paper compartment by pulling up the latch.
- Insert the paper roll with the paper sticking out slightly.
- Close the cover.
- Turn On the Terminal:
- Connect the terminal to a power source.
- Charge the battery for at least four hours.
- Connect to Your Network:
- Select Configure network on the terminal.
- Choose Wi-Fi and enter the Wi-Fi password.
- The terminal will automatically connect to the network.
- Test Connections:
- Test the connection with the Adyen platform.
- If using a POS system, test the connection with your POS.
Once these steps are complete, your terminal is ready to process payments!
Insert Receipt Paper
- Pull up the latch to open the paper compartment.
- Insert the receipt paper roll.
- Close the cover.
Connect to Your Network
Connect to Wi-Fi
- On the terminal, select Configure network.
- Choose Wi-Fi and turn on the Wi-Fi toggle switch.
- Select the desired network and enter the password.
- Confirm the connection.
Cellular Failover
Your V400m terminal can switch to a cellular connection if Wi-Fi fails. The terminal comes with a pre-installed SIM card for immediate use.
Test Connections
Test the Adyen Platform Connection
- Select Settings Diagnostics PSP connection.
- Ensure the status is Successful.
Test the POS System Connection
- Select Settings Diagnostics Terminal API.
- Ensure the status is Successful.
Restarting the Terminal
Adyen V400m (Wired)
- Unplug the terminal from the power source.
- Wait 10 seconds.
- Plug it back in.
Adyen V400m (Wireless)
- Press and hold (9) and the GREEN button simultaneously.
- Enter the admin pin (found in Adyen Backoffice).
- Select Restart/Power Off (6).
Connecting to Ethernet (Wired)
- Ensure an Ethernet cable is connected to the ETH port on the dongle.
- Ensure the other end is connected to the network source.
Connecting to Wi-Fi (Wireless)
- Press and hold (9) and the GREEN button.
- Enter the admin pin (contact support@facilitynet.dk for pin).
- Select Network Wi-Fi.
- Scan for networks, select the network, and enter the password.
- Confirm the connection.
Update Software
- Press and hold (9) and the GREEN button.
- Enter the admin pin (contact support@facilitynet.dk for pin).
- Select Software GREEN to Update software.
For help updating the configuration, contact FacilityNet Support.